After the point of delivery, do not bear the freight back and forth. It can be returned without dismantling the packaging and without affecting the secondary sales. After receiving the existing unpacking, there is no refund, and each order supports free replacement parts once
The store has multi-channel sales, some goods can not update the inventory quantity in time, please be sure to confirm with the customer service staff before payment, thank you for your cooperation!
Due to the particularity of the production of building blocks, there will be a very low probability of missing pieces, the store does not accept this as a reason to return, please make sure that you understand clearly before purchase
Link because the weight of the product is different, such as the postage is too high can contact customer service to change the price.
1. About mixed batch
Some of the goods in this shop can be mixed in small quantities, and small quantities of mixed batches decline to negotiate.
2. About payment
Support online payment (Ali or direct bank transfer, remittance account please contact our staff)
All orders accept payment and ship. If the order takes some time to produce, please pay the deposit first and pay the balance before delivery.
3. Shipping costs
Wholesale profit is very low, no free shipping oh, we will estimate freight according to the weight of the goods and the destination of about, the volume of large suggest to contact customer service logistics freight.
4. What if there is any discrepancy or lack between the received goods and the order?
Please check the quantity according to the order, and contact customer service to deal with the real missing or wrong delivery.
5. What if the received goods are crushed?
Long distance transportation of goods will inevitably have problems such as extrusion collision, such as individual goods in the transportation of extrusion damage can be dealt with according to quality problems (refer to the following article). If the goods are found to be seriously deformed or cracked when receiving the goods, please contact us immediately. Please do not sign for serious problems.
6. What if there are quality problems with the received goods?
The product has been inspected before leaving the factory, and the pass rate is more than 99%. Because of the turbulence of long-distance transportation, some electronic products may not be used because of the line and other reasons, such products can be replaced.
Customers can accumulate more returns and return them together for exchange, saving shipping costs.
7. We cannot return your goods for the following reasons
1), not our products; 2), packaging, accessories incomplete (packaging and accessories can be damaged but not without, in the sales process found the product problems, please promptly put back in the original packaging, to avoid loss of accessories); 3), the store has stopped selling products for more than half a year; 4) Artificially damaged products.
8. After-sales service
(1). All goods are strictly tested, and the quality is qualified before leaving the factory. If the problem arises after use, it is exempt from liability. But we will do everything in our power to help.
(2) If there are serious quality problems in individual products, please provide pictures within 24 hours after receiving the goods as proof, our company will arrange to solve according to the actual situation. For example: providing accessories can be solved, the accessories will be sent together with the ordered goods when the customer next purchase; If you need to send back the whole product to solve the problem, please send back the complete product, but the transportation cost is borne by the customer, the returned product will be sent together with the customer's next batch of orders.
Non-quality problems this shop will not return goods!!
If you have any questions, please contact customer service after placing an order!!
Price clause
Under normal circumstances: crossed price: The crossed price may be the sales guide price of the commodity or the sales price of the commodity has been displayed, etc., not the original price, for reference only.
Uncrossed price: The uncrossed price is the sale price of the product on Alibaba China website. The specific transaction price changes according to the activity of the product or the use of coupons by the user, and the final price is subject to the settlement page of the order. Activity preheating state: crossed price: crossed price is the product in the current activity preheating state of the sale price, not the original price, the specific transaction price may change due to the user's use of coupons, the final order settlement page price prevail.
Uncrossed price: The uncrossed price may be the activity price of the commodity to participate in the activity, for reference only, the transaction price of the specific activity may change due to the user's use of coupons, and the final price of the activity is the order settlement page shall prevail. In the group folding up activity state: During the group folding up activity period, the buyer can enjoy the preferential price of the group folding up activity (the price is more favorable than the daily activity price of the group during the same period). * Note: The foregoing is valid only when price comparisons occur. If the merchant explains the crossed price separately, the merchant's statement shall prevail.
